search
 
Super Micro Computer, Inc.

 Support Home
 Downloads
 Online Support FAQ Search OS Compatibility
 Onsite Services
 Manuals
 Quick References
 RMA
 Warranty


Online Support

Search FAQ





Most popular FAQs

Enter Search Keywords separated by commas (keywords will be logically ANDed)

By FAQ ID Use Wild Cards(e.g. OS*)
Choose Categories
1. I have X8DTH-iF motherboard with 2 E5450 processors and 32GB ECC reg memory. I use: 1) RevoDrive 3 as PCI-slot bootable drive (http://www.ocztechnology.com/ocz-revodrive-3-x2-pci-express-ssd.html) with Windows 7 ultimate (latest drivers), 2) ATI FirePro 3D graphic card (http://www.amd.com/US/PRODUCTS/WORKSTATION/GRAPHICS/ATI-FIREPRO-3D/V8800/Pages/v8800.aspx) (latest drivers), 3) Adaptec 6805 RAID controller (latest firmware and drivers). For some reason, these 3 devices do not work together. Any two of them work perfectly, but when I connect all 3, RevoDrive disappears from BIOS. What could be the issue? I tried to switch their places on PCI slots, it did not help.
2. There is an issue. When we are generating the component rating of the system it shows UNRATED for all the components (Please see the attachment for better idea), while a normal system shows their components rating by using same methods.

Super Micro Workstation Configuration Details as below:-

Motherboard Supermicro X9DAI
Processor Xeon E5 2665 2.40 Ghz (Single CPU)
RAM 16 GB REG. DDR3 1600 Mhz.
HD 2TB Sata
Graphic Card Nvidia Quadro 600
OS Windows 7 -64 bit – Prof.

Please kindly provide the solution for the same ASAP.
3. How do I create a bootable USB stick?
4. I plug in 4GB of memory into my P8SAA board but Windows XP only shows 3GB of memory. Everything works fine but why does Windows shows only 3GB of memory?
5. How to flash iSCSI option ROM to AOC-SG-I4?
6. I have this server : http://www.supermicro.com/products/system/2u/6027/sys-6027r-trf.cfm?parts=show At the system initialization it hang with a post code “B7”. I try to search AMI bios post code on your web site but I don’t find them. Do you have a description list of AMI bios post code ? Do you know what means the post code “B7” ?
7. What's the difference between the 82579LM and 82574L chipsets for the upcoming of the socket type LGA1155 motherboard?
8. I noticed X8 DP series motherboard showing "ERST: Failed to get Error Log Address Range" message during the RHEL/CentOS 6.2,6.3 version while booting. What is this problem related to?
9. I have your X8DTT-IBQF. Can I use ipmitool to change the BMC ""LAN Select"" setting?
10. I read an article where Supermicro BMC (IPMI) security can be breached through UPnP and through Cipher 0 mechanisms. How do I avoid such issues?

Latest FAQs

1. How to convert all 10 internal SATA port to external port? I am going to use the X10DRW-I and SC213A-R740WB (04/20/2015)
2. The sheet that comes with X10DRH-CT motherboard says it is a LGA2011 R3 socket. After ordering two heat sinks for such a socket type, the motherboard is either not a LGA2011R3 SOCKET type or it is proprietary. What is the correct active heat sink for the mother board X10DRH-CT? (04/20/2015)
3. I just purchase Supermicro X8DAL-I motherboard. When it booting, it's always stopped at “Auto-Detecting USB Mass Storage Device”. I have to restart system again. Sometime passed and sometime it stuck at post. Currently it had one USB keyboard and mouse, 1 USB Hub and one USB storage devices. How to resolve this problem? (04/20/2015)
4. How to install two 2.5" drives on SC505-203B chassis with X9SCAA? If I use MCP-220-00044-0N bracket, it will not allow to install add on card. Do you have other bracket? (04/17/2015)
5. Which mezzanine would work with SBM-XEM-F8X4SM? (04/17/2015)
6. Does ConnectX3 chipset on AOC-IBH-X3QS or AOC-IBH-X3QD support FCoE? (04/17/2015)
7. We have LSI RAID card on our X8DTL-3. The RAID card keeps beeping once system booting. How can we turn it off? (04/17/2015)
8. I have non-Supermicro motherboard. I recently purchased AOM-TPM-9655V TPM module. Is there any problem with this configuration? (04/17/2015)
9. I have 1028GR-TRT system. What is Supermicro K80 GPU card part number? (04/17/2015)
10. We saw the message in the logs every few seconds on X9DRT-HF with ESXi. Apr 14 11:50:23 r6-34-admin kernel: IPMI message handler: Event queue full, discarding an incoming event.
Upon checking the SEL, they are empty, but the messages continue. Running an ipmitool sel clear has no effect. It doesn't seem to have an impact other than spamming the logs. How to solve this issue?
(04/17/2015)

Contact / Services:

Tech Support Contact
24 Hour SuperServer Hotline
Submit Your Issue
Onsite Services
Regular Maintenance Services Login




Additional Resources:

Supermicro FTP Site
BIOS List
A+ BIOS List
IPMI Resources
Serial Number Guide
Product Manuals
Software Code Library




Product Matrices:

Motherboard Matrix
AMD Motherboard Matrix
Power Supply Matrix
Riser Card Matrix
Front Chassis Bezels
SAS Cable Compatibility
Heatsink Matrix
System Fan Matrix
Terms & Conditions   |   Privacy   |   Investor Relations   |   Jobs   |   Site Map
SuperServer® | Motherboards | Chassis | SuperRack® | SuperBlade® | Embedded | Networking | Storage | Accessories | AMD Solutions | Power Supplies
 
Copyright © 2015 Super Micro Computer, Inc. Information in this document is subject to change without notice.
Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.