Super Micro Computer, Inc.
search
 

 Support Home
 Downloads
 Online Support FAQ Search OS Compatibility
 Onsite Services
 Manuals
 Quick References
 RMA
 Warranty


Online Support

Search FAQ





Most popular FAQs

Enter Search Keywords separated by commas (keywords will be logically ANDed)

By FAQ ID Use Wild Cards(e.g. OS*)
Choose Categories
1. I have a supermicro server, that stops at boot, with the msg SYSTEM INITIALIZING with BA code at the right.
2. There is an issue. When we are generating the component rating of the system it shows UNRATED for all the components (Please see the attachment for better idea), while a normal system shows their components rating by using same methods.

Super Micro Workstation Configuration Details as below:-

Motherboard Supermicro X9DAI
Processor Xeon E5 2665 2.40 Ghz (Single CPU)
RAM 16 GB REG. DDR3 1600 Mhz.
HD 2TB Sata
Graphic Card Nvidia Quadro 600
OS Windows 7 -64 bit – Prof.

Please kindly provide the solution for the same ASAP.
3. I plug in 4GB of memory into my P8SAA board but Windows XP only shows 3GB of memory. Everything works fine but why does Windows shows only 3GB of memory?
4. I have X8DTH-iF motherboard with 2 E5450 processors and 32GB ECC reg memory. I use: 1) RevoDrive 3 as PCI-slot bootable drive (http://www.ocztechnology.com/ocz-revodrive-3-x2-pci-express-ssd.html) with Windows 7 ultimate (latest drivers), 2) ATI FirePro 3D graphic card (http://www.amd.com/US/PRODUCTS/WORKSTATION/GRAPHICS/ATI-FIREPRO-3D/V8800/Pages/v8800.aspx) (latest drivers), 3) Adaptec 6805 RAID controller (latest firmware and drivers). For some reason, these 3 devices do not work together. Any two of them work perfectly, but when I connect all 3, RevoDrive disappears from BIOS. What could be the issue? I tried to switch their places on PCI slots, it did not help.
5. How do I create a bootable USB stick?
6. I noticed X8 DP series motherboard showing "ERST: Failed to get Error Log Address Range" message during the RHEL/CentOS 6.2,6.3 version while booting. What is this problem related to?
7. How to flash iSCSI option ROM to AOC-SG-I4?
8. I have this server : http://www.supermicro.com/products/system/2u/6027/sys-6027r-trf.cfm?parts=show At the system initialization it hang with a post code “B7”. I try to search AMI bios post code on your web site but I don’t find them. Do you have a description list of AMI bios post code ? Do you know what means the post code “B7” ?
9. What's the difference between the 82579LM and 82574L chipsets for the upcoming of the socket type LGA1155 motherboard?
10. Which key is to be pressed to enter Bios when the machine is connected via serial console (Board X9SCL-F)? We already tried "DEL", "F4", "F11"... but no go.

Latest FAQs

1. Using 7048GR-TR, 4028GR-TR and other X10 DP motherboard with onboard Aspeed VGA solution will be able to see black blank screen after loading CUDA Toolkit with inbox display driver or loading display driver separately into RHEL/CentOS 7.x kernel. Any solution? (12/05/2016)
2. I recently purchased the X10SLM-F after power on will hang at System initializing code91, please help advice to solve this. (12/04/2016)
3. I have X11SSZ-F with CPU i3-6100T. The problem does not post with Hynix 8GB UDIMM memory. Please advise. (12/02/2016)
4. I have a 2028TP-DC1FR system. What is the part number for cable extension to power up GPU card? (12/02/2016)
5. I have X10DRL-I motherboard with SC113TQ-R500CB chassis. Please provide me the compatible riser card in order to populate RAID card on it. (12/02/2016)
6. I am planning to buy the SYS-6028R-WTRT server and planning to use one CPU only. Which PCI-E slots will work in this configuration? (12/02/2016)
7. IPMI sensor reads voltage above threshold, but system is seems to be running fine. (12/02/2016)
8. I am using the X10DRH-INL4/CLN4 motherboard and I am getting an over current error message when using Linux OS. How do I solve the issue? (12/02/2016)
9. What is the part number for the optional 8 x2.5" drive for the SC842TQ-665B chassis? (12/02/2016)
10. I have a X9DRW-IF, when I installed the RSC-RR1U-E16 PCI-E 3.0 x16 riser into the motherboard, it will not power up.
But the riser card works fine on the H8DGU-F motherboard.
(12/02/2016)

Contact / Services:

Tech Support Contact
24 Hour SuperServer Hotline
Submit Your Issue
Onsite Services
Regular Maintenance Services Login




Additional Resources:

Supermicro FTP Site
BIOS List: Intel / AMD
IPMI Resources
Serial Number Guide
Product Manuals
Software Code Library




Product Matrices:

Motherboard Matrix
AMD Motherboard Matrix
Power Supply Matrix
Networking AOC Matrix: Standard / MicroLP / TwinPro / UIO / Ultra
Riser Card Matrix
Front Chassis Bezels
Heatsink Matrix
System Fan Matrix
Terms & Conditions   |   Privacy   |   Investor Relations   |   Jobs   |   Site Map
SuperServer® | Motherboards | Chassis | SuperRack® | SuperBlade® | Embedded | Networking | Storage | Accessories | AMD Solutions | Power Supplies
 
Copyright © 2016 Super Micro Computer, Inc. Information in this document is subject to change without notice.
Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.