search
 
Super Micro Computer, Inc.

 Support Home
 Downloads
 Online Support FAQ Search OS Compatibility
 Onsite Services
 Manuals
 Quick References
 RMA
 Warranty


Online Support

Search FAQ





Most popular FAQs

Enter Search Keywords separated by commas (keywords will be logically ANDed)

By FAQ ID Use Wild Cards(e.g. OS*)
Choose Categories
1. I have X8DTH-iF motherboard with 2 E5450 processors and 32GB ECC reg memory. I use: 1) RevoDrive 3 as PCI-slot bootable drive (http://www.ocztechnology.com/ocz-revodrive-3-x2-pci-express-ssd.html) with Windows 7 ultimate (latest drivers), 2) ATI FirePro 3D graphic card (http://www.amd.com/US/PRODUCTS/WORKSTATION/GRAPHICS/ATI-FIREPRO-3D/V8800/Pages/v8800.aspx) (latest drivers), 3) Adaptec 6805 RAID controller (latest firmware and drivers). For some reason, these 3 devices do not work together. Any two of them work perfectly, but when I connect all 3, RevoDrive disappears from BIOS. What could be the issue? I tried to switch their places on PCI slots, it did not help.
2. There is an issue. When we are generating the component rating of the system it shows UNRATED for all the components (Please see the attachment for better idea), while a normal system shows their components rating by using same methods.

Super Micro Workstation Configuration Details as below:-

Motherboard Supermicro X9DAI
Processor Xeon E5 2665 2.40 Ghz (Single CPU)
RAM 16 GB REG. DDR3 1600 Mhz.
HD 2TB Sata
Graphic Card Nvidia Quadro 600
OS Windows 7 -64 bit – Prof.

Please kindly provide the solution for the same ASAP.
3. How do I create a bootable USB stick?
4. How to flash iSCSI option ROM to AOC-SG-I4?
5. I plug in 4GB of memory into my P8SAA board but Windows XP only shows 3GB of memory. Everything works fine but why does Windows shows only 3GB of memory?
6. I have this server : http://www.supermicro.com/products/system/2u/6027/sys-6027r-trf.cfm?parts=show At the system initialization it hang with a post code “B7”. I try to search AMI bios post code on your web site but I don’t find them. Do you have a description list of AMI bios post code ? Do you know what means the post code “B7” ?
7. What's the difference between the 82579LM and 82574L chipsets for the upcoming of the socket type LGA1155 motherboard?
8. I have your X8DTT-IBQF. Can I use ipmitool to change the BMC ""LAN Select"" setting?
9. I read an article where Supermicro BMC (IPMI) security can be breached through UPnP and through Cipher 0 mechanisms. How do I avoid such issues?
10. I noticed X8 DP series motherboard showing "ERST: Failed to get Error Log Address Range" message during the RHEL/CentOS 6.2,6.3 version while booting. What is this problem related to?

Latest FAQs

1. Does X9DAX-iF support DIMM temperature sensors? I am using Super Doctor V and there is no DIMM temperature readings found. However, using the same memory modules (Kingston 1866 ECC 16GB) on X9DRL-3F/iF the Super Doctor 5 can give temperature readings. (01/30/2015)
2. I was just reading through the x10DRL-i user manual. With two CPU's. Am I able to use two DIMM's (i.e., 2x 16GB modules)? Or should it be using 4x 8 GB modules? (01/30/2015)
3. I had your X10DRW-I motherboard BIOS version 1.0a. After updating the BIOS version 1.0b from website it no longer had option call AES-NI under CPU configuration setting. I need to this feature option setting, please help me. (01/30/2015)
4. What is the part number of 32-bit PCI riser card for PDSML-LN1 motherboard and superChassis SC512F-260? (01/30/2015)
5. Is SuperServer 5017C-MTF compatible wih Intel Core i5? My system was not able to POST and keep giving me beeps sound. (01/30/2015)
6. What heatsink should I use for SC826BE1C-R920LPB chassis and X10DRH-C motherboard? What is the part number for rear 2.5" hot swap HDD kit? (01/30/2015)
7. I have SC213AC-R920LPB, SC-213A-R740LPB and SC213A-R720LPB. I wonder if I can use power supply PWS-920P-1R for all these chassis. (01/30/2015)
8. What is the part number of the ear handle for SC811TQ-600B? (01/30/2015)
9. Is there a maximum amount of hard drive devices that we can connect to the server 6047R-E1R72L? (01/30/2015)
10. Which CPU heatsink bracket do we need for motherboard X9SCM in a 1U chassis? (01/30/2015)

Contact / Services:

Tech Support Contact
24 Hour SuperServer Hotline
Submit Your Issue
Onsite Services
Regular Maintenance Services Login




Additional Resources:

Supermicro FTP Site
BIOS List
A+ BIOS List
IPMI Resources
Serial Number Guide
Product Manuals
Software Code Library




Product Matrices:

Motherboard Matrix
AMD Motherboard Matrix
Power Supply Matrix
Riser Card Matrix
Front Chassis Bezels
SAS Cable Compatibility
Heatsink Matrix
System Fan Matrix
Terms & Conditions   |   Privacy   |   Investor Relations   |   Jobs   |   Site Map
SuperServer® | Motherboards | Chassis | SuperRack® | SuperBlade® | Embedded | Networking | Storage | Accessories | AMD Solutions | Power Supplies
 
Copyright © 2015 Super Micro Computer, Inc. Information in this document is subject to change without notice.
Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.