Super Micro Computer, Inc.

 Support Home
 Online Support FAQ Search OS Compatibility
 Onsite Services
 Quick References

Online Support

Search FAQ

Most popular FAQs

Enter Search Keywords separated by commas (keywords will be logically ANDed)

By FAQ ID Use Wild Cards(e.g. OS*)
Choose Categories
1. I have your excellent Super Server 6013P-8+ and want to install Windows 2003 Server with a single processor. Is it possible to configure Windows so that when I add the second processor I will not have to re-install the operating system (OS)?
2. I plug in 4GB of memory into my P8SAA board but Windows XP only shows 3GB of memory. Everything works fine but why does Windows shows only 3GB of memory?
3. What's the difference between the 82579LM and 82574L chipsets for the upcoming of the socket type LGA1155 motherboard?
4. I have this server : At the system initialization it hang with a post code “B7”. I try to search AMI bios post code on your web site but I don’t find them. Do you have a description list of AMI bios post code ? Do you know what means the post code “B7” ?
5. I have your X8DTT-IBQF. Can I use ipmitool to change the BMC ""LAN Select"" setting?
6. I read an article where Supermicro BMC (IPMI) security can be breached through UPnP and through Cipher 0 mechanisms. How do I avoid such issues?
7. Plan to install Intel LAN driver, Pro_v18.4 on my X9DRI-F motherboard with Windows 2003 OS. I did not see any icon which allows me to click to install the driver. Is motherboard LAN port defective or the LAN driver is too old?
8. Windows requires a floppy disk to load the driver with the F6 key. My server does not have a regular floppy so I tried to use a USB floppy. Now the Windows load is stopping after formatting the hard drive partition and asking for the driver file, but it can not read it from the floppy. What can I do?
9. I can’t find the Windows Server 2008 32/64bit driver for X7DBE+ on your website. Where are the RAID and other drivers located?
10. I just got my SuperServer 7043P-8R. I have completed installing the processors, memory and hard drives. When the Power is applied, the system BIOS displays and everything on it looks good but there is very loud alarm buzzer ON and I thought the power supply had gone bad. But all the LED’s on power supply are lit green which I believe means the Power Supply is good. Any suggestion on what may be causing the alarm trigger ON and how I can turn OFF the alarm?

Latest FAQs

1. X10SLV-Q, after updating to 2.0 BIOS, it does not have the Intel RAID OPROM at boot up. (07/22/2014)
2. MB is X9DRI-F, the OS cannot boot up from Intel RAID volume when three of LSI 9271-8i cards were installed. BIOS is the latest official revision. (07/21/2014)
3. Server is 6037B-DE2R16L. After Windows OS and necessary drivers installation, there are two base system and one network devices are showing yellow mark in Windows Device manager which vendor ID are 10B5 (PLX Technology). (07/21/2014)
4. I would like to check with you if there will be any issue on RAID 1 HDD if I change from a ICH7R to ICH9R mainboard? Will the RAID 1 be maintained? (07/21/2014)
5. Regarding SC811TQ chassis, is there any converter tray from 3.5”HDD to 2.5” HDD tray? (07/21/2014)
6. MB is X8DTU-F, BIOS and IPMI FW are current official revision. The CPU2 Vcore reading in IPMI sensor readings is non-critical going lower all the time. (07/21/2014)
7. Regarding 5018A-AR12L, this system has hot-swap HDD. How to swap the HDD if any HDD failed? Do we need to open the chassis to swap the HDD?  Will the system be down when we open the chassis? (07/21/2014)
8. I noticed that whenever the system goes to sleep automatically, and when I turn it back on, there will be red blinking light under the (i) led.
I also tried manually going to sleep, and turn it back on, the red blinking light is still there. When I did a power cycle, then the red blinking light disappears. This happens every time when the system goes to sleep.
CSE-504-203B; X10SLV-Q; I7-4785T; SNK-P0049A4; WIN 7 PRO 64BIT.
9. I would like to know the IPMI port on X8DTT-F which is running at 1G speed. Is there a command line to force the port running at 1G or 10/100M speed? (07/21/2014)
10. I have a X9DRW-3TF+ server. I have updated the BIOS to the latest rev 3.0a but it still cannot work with E5-2600v2 Ivy Bridge processor. What would be the root cause? (07/21/2014)

Contact / Services:

Tech Support Contact
24 Hour SuperServer Hotline
Submit Your Issue
Onsite Services
Regular Maintenance Services Login

Additional Resources:

Supermicro FTP Site
A+ BIOS List
IPMI Resources
Serial Number Guide
Product Manuals
Software Code Library

Product Matrices:

Motherboard Matrix
AMD Motherboard Matrix
Power Supply Matrix
Riser Card Matrix
Front Chassis Bezels
SAS Cable Compatibility
Thermal Components Matrix
Terms & Conditions   |   Privacy   |   Investor Relations   |   Jobs   |   Site Map
SuperServer® | Motherboards | Chassis | SuperRack® | SuperBlade® | Embedded | Networking | Storage | Accessories | AMD Solutions | Power Supplies
Copyright © 2014 Super Micro Computer, Inc. Information in this document is subject to change without notice.
Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.