Super Micro Computer, Inc.

 Support Home
 Online Support FAQ Search OS Compatibility
 Onsite Services
 Quick References

Online Support

Search FAQ

Most popular FAQs

Enter Search Keywords separated by commas (keywords will be logically ANDed)

By FAQ ID Use Wild Cards(e.g. OS*)
Choose Categories
1. I have a supermicro server, that stops at boot, with the msg SYSTEM INITIALIZING with BA code at the right.
2. There is an issue. When we are generating the component rating of the system it shows UNRATED for all the components (Please see the attachment for better idea), while a normal system shows their components rating by using same methods.

Super Micro Workstation Configuration Details as below:-

Motherboard Supermicro X9DAI
Processor Xeon E5 2665 2.40 Ghz (Single CPU)
RAM 16 GB REG. DDR3 1600 Mhz.
HD 2TB Sata
Graphic Card Nvidia Quadro 600
OS Windows 7 -64 bit – Prof.

Please kindly provide the solution for the same ASAP.
3. I plug in 4GB of memory into my P8SAA board but Windows XP only shows 3GB of memory. Everything works fine but why does Windows shows only 3GB of memory?
4. I have X8DTH-iF motherboard with 2 E5450 processors and 32GB ECC reg memory. I use: 1) RevoDrive 3 as PCI-slot bootable drive ( with Windows 7 ultimate (latest drivers), 2) ATI FirePro 3D graphic card ( (latest drivers), 3) Adaptec 6805 RAID controller (latest firmware and drivers). For some reason, these 3 devices do not work together. Any two of them work perfectly, but when I connect all 3, RevoDrive disappears from BIOS. What could be the issue? I tried to switch their places on PCI slots, it did not help.
5. How do I create a bootable USB stick?
6. How to flash iSCSI option ROM to AOC-SG-I4?
7. I noticed X8 DP series motherboard showing "ERST: Failed to get Error Log Address Range" message during the RHEL/CentOS 6.2,6.3 version while booting. What is this problem related to?
8. I have this server : At the system initialization it hang with a post code “B7”. I try to search AMI bios post code on your web site but I don’t find them. Do you have a description list of AMI bios post code ? Do you know what means the post code “B7” ?
9. What's the difference between the 82579LM and 82574L chipsets for the upcoming of the socket type LGA1155 motherboard?
10. Does the FAQ below point to a dead-end?

I have a customer who purchased 5 HDS-FI785D-M01 Fusion cards, he thinks he is having a driver issue (I am getting third party information on this). I saw that it was an issue at one time anyway since it was posted but the link is dead.

Can you send me a direct link to these FusionIO drivers please…?
Also where can I get the manual for this?

Latest FAQs

1. Is this X11SBA-F compatible with SC504-203B chassis? (08/19/2016)
2. Do you think it can change IP address on SBM-XEM-002M had BMB-CMM-002 just like CMM module. (08/19/2016)
3. SYS-1018R-WR using PWS-407P-1R power supply. Can it replace with PWS-606P-1R (08/19/2016)
4. Can X9DRi-LNF4F+ support ESXi 5.5? (08/19/2016)
5. What the difference between MEM-DR316L-SL02-ER16 and MEM-DR316L-SL02-ER16? (08/19/2016)
6. With multiple GPUs in the system, how does one choose a specific card to become the primary video output? (08/19/2016)
7. One of the servers we purchased (one of the ones that you helped us finish putting together) is having an issue with the onboard 1GB NICs. After running for a few hours it’ll lose connectivity and only rebooting it resolves the issue. We’ve tried swapping cables and switch ports, and have tried both of the onboard 1GBs. Both have the same issue.
Anything you guys can think of to resolve it? This is the only server having this issue. Seems like it may require a MB replacement.
8. I am using the X9DRD-7LN4F motherboard. I am able to access the RAID set up utility for the onboard LSI 2308 controller. However, I don't see an option to create RAID. How can I create RAID. (08/19/2016)
9. Can I install a RAID card x8 and a video card x16 on this MB (through the riser card)? The chassis would be 813TQ-600WB. (08/19/2016)
10. I am using the X10DRH-C motherboard. I have created a mirror RAID 1 with two ST1000NX0303 on the onboard LSI 3108 controller. I was able to install the Windows 2012 R2 OS, but when I reboot, I can no longer boot into the OS. How can I resolve this issue? (08/19/2016)

Contact / Services:

Tech Support Contact
24 Hour SuperServer Hotline
Submit Your Issue
Onsite Services
Regular Maintenance Services Login

Additional Resources:

Supermicro FTP Site
BIOS List: Intel / AMD
IPMI Resources
Serial Number Guide
Product Manuals
Software Code Library

Product Matrices:

Motherboard Matrix
AMD Motherboard Matrix
Power Supply Matrix
Networking AOC Matrix: Standard / MicroLP / TwinPro / UIO / Ultra
Riser Card Matrix
Front Chassis Bezels
Heatsink Matrix
System Fan Matrix
Terms & Conditions   |   Privacy   |   Investor Relations   |   Jobs   |   Site Map
SuperServer® | Motherboards | Chassis | SuperRack® | SuperBlade® | Embedded | Networking | Storage | Accessories | AMD Solutions | Power Supplies
Copyright © 2016 Super Micro Computer, Inc. Information in this document is subject to change without notice.
Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.