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Most popular FAQs

1.  I have a supermicro server, that stops at boot, with the msg SYSTEM INITIALIZING with BA code at the right.
2.  There is an issue. When we are generating the component rating of the system it shows UNRATED for all the components (Please see the attachment for better idea), while a normal system shows their components rating by using same methods.

Super Micro Workstation Configuration Details as below:-

Motherboard Supermicro X9DAI
Processor Xeon E5 2665 2.40 Ghz (Single CPU)
RAM 16 GB REG. DDR3 1600 Mhz.
HD 2TB Sata
Graphic Card Nvidia Quadro 600
OS Windows 7 -64 bit – Prof.

Please kindly provide the solution for the same ASAP.
3.  I plug in 4GB of memory into my P8SAA board but Windows XP only shows 3GB of memory. Everything works fine but why does Windows shows only 3GB of memory?
4.  Which key is to be pressed to enter Bios when the machine is connected via serial console (Board X9SCL-F)? We already tried "DEL", "F4", "F11"... but no go.
5.  I noticed X8 DP series motherboard showing "ERST: Failed to get Error Log Address Range" message during the RHEL/CentOS 6.2,6.3 version while booting. What is this problem related to?
6.  How do I create a bootable USB stick?
7.  I have X8DTH-iF motherboard with 2 E5450 processors and 32GB ECC reg memory. I use: 1) RevoDrive 3 as PCI-slot bootable drive ( with Windows 7 ultimate (latest drivers), 2) ATI FirePro 3D graphic card ( (latest drivers), 3) Adaptec 6805 RAID controller (latest firmware and drivers). For some reason, these 3 devices do not work together. Any two of them work perfectly, but when I connect all 3, RevoDrive disappears from BIOS. What could be the issue? I tried to switch their places on PCI slots, it did not help.
8.  How to flash iSCSI option ROM to AOC-SG-I4?
9.  I have this server : At the system initialization it hang with a post code “B7”. I try to search AMI bios post code on your web site but I don’t find them. Do you have a description list of AMI bios post code ? Do you know what means the post code “B7” ?
10.  I have a storage Chassis SC846BA-R1K28 and Mainboard X9DR7-LN4F did not start up anymore. Then I unplugged and replugged some SAS cables, and tried to locate which Disk slots are served by which cable. After pushing the power button it showed "supermicro"-screen with "System Initializing..." on the bottom and then did not do anything further. IPMI shows the message "System initializing... B7". Removing the Bios battery for some time did not solve the problem. I did not find an answer on the internet yet - could you please tell us what this means and how I can recover from this?

Latest FAQs

1.  Do you know the hcl list for AOC-S40G-i2Q and 40Gb-to-4x10Gb cables on SYS-1018R-WC0R? (03/19/2018)
2.  Could you tell us if the 3108 firmware update can be done via EFI? (03/16/2018)
3.  Regarding X11DPi-N, with the latest custom BIOS, it fails to detect some of the DIMMs we installed. P2 DIMME1 and P2 DIMMEF1 for my system (P2-DIMMD1/2 are not used).
Here is my test in Milpitas on US system1:
Systems are installed with 8x8G memory. It’s using P1/P2’s 1st slot of B, C, E, F
After I updated the BIOS, P2 DIMME1, and P2 DIMMF1 were not detected.
4.  We have a system using your X11DPi-N motherboard. After we flashed the BIOS to a custom BIOS (test version), the system fails to boot up. No output from video or serial console. We tried to clear CMOS, but it does not help. (03/16/2018)
5.  What is the minimum redundant PSU watts requirement for dual E5-2699AV4 on the X10DRi-T motherboard? (03/16/2018)
6.  We are going to install two NVIDIA P100 and one NVIDIA V100 and also Titan V GPU cards inside 4029GP-TRT and/or 4029GP-TRT2. Does the system support this configuration? (03/16/2018)
7.  We are using system 1028GQ-TRT and looking for a front handle to install the server on the rack. Could you please suggest a part number for the handle/ear? (03/16/2018)
8.  Is there an NVMe HBA I can use with this motherboard X11DPH-T? (03/16/2018)
9.  Are the heatsink models SNK-P0038P and SNK-P0046P are made with Aluminum Extrusion process? (03/16/2018)
10.  We already tried the full power cycle by pulling AC cords, waiting for power supply LEDs to go out, wait ~10 more seconds, then power up. Still, the same result RAKP = undefined.
We also reset to Factory Defaults using the GUI as follows: Maintenance >> Factory Default Still the same result RAKP = undefined.

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